Chinazam Okonkwo

Provides dedicated virtual support to Material Planning staff at AB InBev, a global brewery, by managing procurement processes and ensuring timely material movement across four Nigerian production plants.

• Generated and processed Purchase Requisition (PR) numbers in SAP for both local and international imports, supporting operations across four Nigerian production plants.
• Created Purchase Order (PO) and Stock Transport Order (STO) numbers following PR approvals, ensuring procurement accuracy and timely material movement.
• Utilized MIBEC PFI numbers to initiate procurement requests and documentation for key suppliers including MUBEX, JOF, and African Access.
• Maintained a structured Excel-based PO Tracker to monitor and update procurement records, enhancing efficiency and accountability of material planning.
• Managed Outlook communications for new procurement instructions and follow-up actions, ensuring seamless coordination with supervising personnel.

Managed comprehensive administrative and clerical operations, ensuring efficient office functionality and superior visitor experience for a global innovation hub.

• Registered an average of 8-10 visitors daily, including guests and contractors, ensuring smooth access control and professional welcome.
• Maintained organized electronic and hard copy office files, enhancing reliable reference and data retrieval efficiency.
• Oversaw daily office operations and equipment maintenance, ensuring continuous functionality and minimal disruption.
• Screened high-volume internal and external communications, including calls and emails, to prioritize and direct inquiries effectively.
• Managed inventory of office supplies valued at over ₦10 million, ensuring timely reordering and availability for operational needs.

Led a COVID-19 vanguard team and enforced safety protocols for over 1800 corps members, promoting public health compliance and environmental cleanliness.

• Led a 10-member COVID-19 vanguard team, ensuring active duty and compliance with safety protocols.
• Ensured over 1800 corps members consistently wore face masks and adhered to COVID-19 safety rules within the campground.
• Initiated and oversaw the increase in nose mask usage among corps members and the addition of waste bins, significantly improving camp ground cleanliness and safety.

Represented over 3000 students from the faculty of social sciences within the student union legislative body, contributing to budgetary reviews and legislative processes.

• Represented over 3,000 social science students within the Student Union Government legislative arm, advocating for student interests.
• Reviewed and presented the faculty's budget at the SUG level, demonstrating financial oversight and analytical skills.
• Gained valuable insights into governance and policy by attending sittings at the Anambra State House of Assembly.

Managed daily operations of a fast-paced cyber café with over eight computer stations, ensuring seamless customer service, financial transactions, and technical support.

• Resolved guest complaints promptly and professionally, enhancing customer satisfaction and notifying management of critical concerns.
• Processed cash and card payments efficiently, minimizing customer waiting times and maintaining accurate financial records.
• Enabled accurate business performance tracking by creating and maintaining detailed operational records using Microsoft Word and Excel.
• Optimized customer experience by providing essential computer assistance, including printing and scanning support, to facilitate user needs.
• Prevented service disruptions by proactively verifying computer functionality and promptly reporting repair needs, ensuring continuous operation of over eight computer stations.